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    Service and Support for
    HomeCockpit Users

    First choice for expertise: Whether it's general product information, in-depth technical advice, or urgent requests regarding efficient support or remote support – you can always expect maximum service quality from us. After all, it's important to us that every customer is completely satisfied with their HomeCockpit solution.

    Illustration eines Touchpanels in der zugehörigen Verpackung

    Returns

    Has an error occurred with your touch panel? We'll support you with the repair!

    Download the RMA form and send it back to us. We will contact you with further instructions for the repair process. Please note that we cannot guarantee the transport of touch panels that are not shipped in the original HomeCockpit packaging, as we use special shock-absorbing membranes in it to prevent transport damage.

    Download RMA Form

    Remote Maintenance for Touch Panels and Software

    How it works: A HomeCockpit expert connects directly to your panel via remote access, regardless of any firewalls: This allows us to handle standard settings, such as for video intercom systems or cameras, for you in approx. 15 minutes with appropriate preparation.

    Please contact us here for a specific appointment or further information: +49 (0) 8095 873 373 0

    TeamViewer
    Host
    Download
    For permanent access (long-term monitoring)
    TeamViewer
    Quick Support
    Download
    For quick access without installation
    November 2025

    Currently, no training dates are scheduled. Please contact us to arrange an appointment:
    Tel: +49 (0) 8095 873-373-0

    HomeCockpit Product Training

    At regular intervals, we organize exclusive training courses for you in Aying covering our intelligent building control solutions! Look forward to many exciting presentations on various touch panel models, software modules, or support offerings.

    These training courses are specifically designed for system integrators and electrical installers to be able to provide their customers with all sales-promoting information about our HomeCockpit touch panels in the future.

    HomeCockpit DokuWiki

    In the DokuWiki, you will find in-depth information and instructions for all our products. The entire lifecycle of hardware and software is documented here in detail. In addition to requirements for assembly, proper installation, and commissioning of your touch panel, we also explain the installation of our software modules. Whatever question you may have, you will find an answer in the DokuWiki.

    Open DokuWiki

    Download Area

    In the download area, all information about our products is provided in PDF format. This includes tender texts, data sheets, assembly and safety instructions, as well as marketing materials in the form of brochures. You can also download our software and smart home tools here.Go to Download Area

    Reliable Support in Real Time

    We're here to help: Submit your support request to us now.

    • Telephone

      +49 (0)8095 / 873 373-0

      You can reach us Monday to Friday between 8:30 AM and 12:30 PM and from 2:00 PM to 5:00 PM

    • Email

      info@home-cockpit.de

      Simply contact us for
      detailed product information

    • Address

      Home Cockpit

      by Dialogic Systems
      Untere Dorfstraße 2, 85653 Aying, Germany